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Renew your Membership

Renew Your Membership—You’ve Got This.

Strength, resilience, togetherness, and community support—that’s what Girl Scouts of Southeastern Michigan (GSSEM) is all about.

In this uncertain world, you can count on one thing for sure: today, tomorrow, together, we are on your team.

When you stick with Girl Scouts, you're not just giving your girl something to do, you're giving her someone to be. The bravest, boldest, best version of herself. The version of herself that walks with her head a bit higher and acts with confidence.

And as she grows, we’ll grow with her, guiding her through life's ups and downs, supporting her strengths, and showing her new and exciting paths to take.

Not a member yet? Join now.

Having trouble logging into MyGS?

Q: Why isn't my username working?
A: Your username is typically your email address. If you have more than one email address, please try logging in with each. You can also click "Forgot Your Password?" to send a password reset link to your email address. If you're still having trouble, please email customercare@gssem.org.

Q: What if I'm not receiving the password reset email?
A: The password reset emails come from gsusacustomercare@girlscouts.org, so please make sure it's added to your Safe Senders List in your email client. If you requested the password reset link before marking our email sender address as safe, please check your spam folder. If you're still not receiving the email, please email customercare@gssem.org to verify that your username/email address is correct in MyGS.

Q: How can I reset my password if I no longer have access to the original email address associated with my account?
A: Our Customer Care team can easily change your username/email address without requiring you to recreate your account.

Q: Why can't I see my family when I log in?
A: There are a couple of reasons this could happen:

  • Another adult family member may be listed as the preferred contact on the account, and that person must log in to renew family memberships. Please email customercare@gssem.org if you'd like to be listed as your household's preferred contact.
  • You may have a second or duplicate account with a different email address. If that's the case, please try entering a different username. If that works, please be sure to email customercare@gssem.org to merge the two accounts into one.

Q: Why can't I see my troop(s) when I log in?
A: There are several reasons this could happen:

  • Troops are listed on a separate tab from your family. If you have more than one troop, please look for the pull-down menu to alternate between them.
  • Please check your member profile to make sure you're listed as a volunteer in the troop.
  • Not all troop volunteers can access the Troop tab. Please email customercare@gssem.org to find out if your volunteer role should have access to the tab.
  • If your background check has expired, you may lose access until it's updated.

If you need additional support, please email customercare@gssem.org.

Need more help logging in?

  • Log into gsLearn
  • Click Content Library on the left sidebar
  • Search "My GS"
  • Select 465-Managing Your My GS Member Profile Short & Snappy

You can also email customercare@gssem.org or call 800-482-6734, option 1, and a Customer Care team member will help you!